Legaltech / Regtech
Selling to compliance-heavy law firms means your buyers run their own security reviews. ISO 27001 was becoming a renewal condition, and client-matter confidentiality evidence was thin.
Legaltech buyers are the most document-paranoid customers there are - they will re-audit you under their own confidentiality and regulatory obligations. The work was to make client-matter segregation, confidentiality and legal-hold controls provable, in the language those buyers' compliance teams use.
Finding 01
Logical separation existed, but there was no evidence access was reviewed against a need-to-know model.
Finding 02
Need-to-know was assumed, not enforced or evidenced across matters.
Finding 03
Retention and destruction happened informally, with no defensible record - exactly what a law firm probes.
Finding 04
Document-management and storage sub-processors lacked reviewed DPAs and assurance evidence.
Finding 05
Infrastructure/app admin access had no review cadence - a red flag to a compliance-sophisticated buyer.
The legaltech company could show - not assert - how client-matter data is segregated, protected and retained, and passed the law firm's security review. The same evidence base answers ISO 27001 and the next demanding buyer.
When your buyers are law firms, the toughest audit is not ISO 27001 - it is your own customer under their confidentiality obligations. Make client-matter segregation, confidentiality and legal-hold provable, and both audits get easier at once.
These are representative engagements - detailed, realistic walkthroughs built from the ISO 27001 failure patterns we see most often, not accounts of specific named clients. Certification is always decided by an accredited certification body; we prepare teams for it and never guarantee the outcome.
Certification is performed by an accredited certification body through Stage 1 and Stage 2 audits. Kellwick prepares you for that process; it does not perform it and cannot guarantee its outcome.
Kellwick is an independent advisory practice. We are not a certification body and do not issue ISO certifications. Certification decisions are made only by accredited certification bodies.